Your privacy is part of the flight plan

Effective Date: 27/11/2025, 15:40:17. PILOTSLOGAI LTD is committed to protecting the confidentiality, integrity, and availability of the personal information entrusted to us.

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Introduction & Organizational Info

How PILOTSLOGAI LTD manages personal information

We are dedicated to serving customers and contacts responsibly. Personal information collected through pilotslogai.com and related interactions is processed to meet the following goals:

Enhancing the user experience on our platform by understanding customer needs and preferences.
Providing timely support and responding to inquiries or service requests.
Improving our products and services to meet the evolving demands of our users.
Conducting necessary business operations, such as billing and account management.

We do not have a designated Data Protection Officer, but we remain fully committed to addressing privacy concerns. Contact us at hello@pilotslogai.com or +44 7376661168.

Your privacy is our priority. We process information transparently, with your safety in mind, and work only with trusted third parties who uphold the same level of protection.

Scope and Application

Who this policy protects

This privacy policy applies to website visitors, registered users, and customers. Whether you are browsing pilotslogai.com, using our services as a registered user, or engaging with us as a customer, your personal data is handled with the highest standards of privacy and security. This policy explains our practices and your rights.

Data Collection and Processing

What we collect and why

We collect personal information when you utilize our services or products such as It, interact with us directly, or engage with our platform. We only process information essential for delivering services, complying with legal obligations, or enhancing your experience.

Personal information we may process

First and Last Name
Device ID
IP Address

How we use personal information

Payment Processing
Research and Development
Marketing and Advertising

Your privacy remains our priority. Information is processed transparently and according to your preferences and applicable laws.

Data Storage and Protection

Where and how we safeguard data

Personal information is stored on secure servers located in the EU. When international transfers are required, we ensure equivalent protection standards and full legal compliance. We partner with hosting providers that use state-of-the-art security measures.

Encryption

To protect data during transfer and at rest, we employ robust encryption technologies.

Access Control

Access to personal information is strictly limited to authorized personnel with a legitimate business need.

Security Audits and Monitoring

Regular security audits and active monitoring help us remediate vulnerabilities and spot unusual activity early.

Data Sharing and Disclosure

We may share personal information with trusted service providers who act on our behalf. These partners operate under Data Processing Agreements (DPAs) that require confidentiality, limited use, and strong safeguards aligned with GDPR and other privacy laws.

Google Analytics

Provider: Google Ireland Limited

Purposes: Marketing and Advertising, Analytics and Performance Tracking

Collected Personal Data Types:

First and Last Name
Date of birth
National identification numbers (e.g., Social Security Number, Passport ID)
Email address and/or Phone number
Address and City
Device ID
IP Address
Operating system and version
Browser fingerprint
Real-time location (e.g., GPS)
IP-based approximate location
Browsing history
Browser information and language
Interaction logs (e.g., clicks, time spent on pages)
Purchase history

Cloudflare

Provider: Cloudflare Inc.

Purposes: Authentication and Security, Customizing and adapting user experience

Collected Personal Data Types:

Device ID
IP Address
Operating system and version

You will always be informed about significant changes to our sharing practices, and where applicable you will have the option to consent. Reach out at hello@pilotslogai.com or +44 7376661168 with any questions.

User Rights and Choices

Exercising your GDPR rights

Right of Access (Article 15 GDPR)

Request access to the personal information we hold about you and obtain details about our processing.

Right to Rectification (Article 16 GDPR)

Ask us to correct or complete inaccurate or incomplete personal information.

Right to Erasure (Article 17 GDPR)

Request deletion of personal information when it is no longer necessary for the purposes collected, among other grounds.

Right to Restriction of Processing (Article 18 GDPR)

Ask us to restrict processing of your personal information under certain conditions.

Right to Data Portability (Article 20 GDPR)

Receive your personal information in a structured, commonly used, machine-readable format and transmit it elsewhere.

Right to Object (Article 21 GDPR)

Object to processing of your personal information, including processing for direct marketing.

Right to Withdraw Consent (Article 7(3) GDPR)

Withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Right to Lodge a Complaint (Article 77 GDPR)

Complain to a supervisory authority if you believe our processing violates applicable data protection laws.

To exercise any right, contact us at hello@pilotslogai.com or +44 7376661168. We will respond per applicable laws and may verify your identity to safeguard your information.

Cookies and Tracking Technologies

How we use cookies on pilotslogai.com

Cookies and tracking technologies help ensure smooth operation, personalization, and insights that drive improvements. Below is a summary of how they function.

Essential Cookies

Necessary for the website’s functionality, such as authentication and security. They do not require consent.

Performance and Analytics Cookies

Collect information about site usage so we can improve experience and resolve errors.

Functional Cookies

Enable enhanced functionality and personalization, including remembering preferences.

Advertising and Targeting Cookies

Deliver more relevant ads, limit ad frequency, and measure campaign effectiveness.

Your choices

Accept All Cookies: Consent to the use of all cookies and tracking technologies.
Reject Non-Essential Cookies: Only essential cookies remain active to provide required functionality.
Customize Your Preferences: Select the categories of cookies you wish to allow.

For more detail, read our Cookie Policy or contact us at hello@pilotslogai.com / +44 7376661168.

Data Breach Notification Procedures

How we respond if something goes wrong

Detection and Assessment

We employ robust monitoring to detect potential breaches promptly. Once identified, we assess the nature, scope, and potential impact on affected individuals.

Notification Obligations

Regulatory Authorities: If required, relevant authorities are notified within applicable legal timelines.
Affected Individuals: When a breach poses significant risk, we inform affected individuals promptly with clear guidance.

Communication Channels & Support

We may notify individuals via email and provide assistance on mitigating potential risks. If you suspect an issue, contact us immediately at hello@pilotslogai.com or +44 7376661168.