Terms of Use
Terms that keep us both on course
Effective Date: 25 February 2026. Please read these Terms of Use carefully before using PilotLog.AI. By accessing or using the Service, you agree to be bound by these terms.
Agreement
Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of the PilotLog.AI website, mobile application, and related services (collectively, the "Service") operated by PILOTSLOGAI LTD ("Company", "we", "us", or "our").
By creating an account, downloading the app, or otherwise accessing the Service, you agree to these Terms. If you do not agree, you must not use the Service.
Eligibility
Who can use the Service
You must be at least 18 years of age to create an account and use the Service. By using the Service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
Your Account
Account responsibilities
When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us immediately at hello@pilotslogai.com if you become aware of any unauthorized use of your account or any other security breach.
The Service
What PilotLog.AI provides
PilotLog.AI offers AI-powered logbook digitization, flight record management, analytics, and compliance export tools for aviation professionals. The Service includes a mobile application, web dashboard, and supporting infrastructure.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify users of material changes in advance.
Subscriptions & Payments
Billing and subscription terms
Certain features of the Service require a paid subscription. By subscribing, you agree to pay the applicable fees as described at the time of purchase.
- Subscriptions are billed on a recurring basis (monthly or annually) through Apple App Store or Google Play Store.
- You may cancel your subscription at any time through the respective app store. Cancellation takes effect at the end of the current billing period.
- No refunds are provided for partial billing periods unless required by applicable law or the policies of the respective app store.
- We reserve the right to change subscription pricing with reasonable advance notice. Continued use after a price change constitutes acceptance of the new pricing.
Free trial periods, if offered, will automatically convert to a paid subscription unless cancelled before the trial ends.
Your Content
Ownership of your data
You retain full ownership of all logbook data, flight records, and other content you upload or create through the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive licence to process your User Content solely for the purpose of providing and improving the Service.
We do not sell, share, or use your User Content for advertising purposes. You may export or delete your User Content at any time.
Restrictions
Prohibited uses
You agree not to engage in any of the following activities:
- Reverse-engineering, decompiling, or disassembling any part of the Service.
- Using the Service for any unlawful purpose or in violation of any applicable law or regulation.
- Attempting to gain unauthorized access to any part of the Service, other accounts, or systems.
- Uploading or transmitting malicious code, viruses, or any other harmful technology.
- Using automated systems (bots, scrapers) to access the Service without our prior written consent.
- Impersonating any person or entity, or falsely stating or misrepresenting your affiliation.
- Interfering with or disrupting the integrity or performance of the Service.
- Collecting or harvesting personal information of other users without their consent.
Violation of these restrictions may result in immediate termination of your account and access to the Service.
Intellectual Property
Our rights
The Service, including all software, design, text, graphics, logos, and other materials, is owned by PILOTSLOGAI LTD and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on any part of the Service without our prior written consent.
The PilotLog.AI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of PILOTSLOGAI LTD.
Disclaimers
Important disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
No Aviation Authority Endorsement
PilotLog.AI is not endorsed by, affiliated with, or certified by any aviation authority (FAA, EASA, ICAO, CAA, or any other). Compliance exports are provided as a convenience and do not guarantee regulatory acceptance.
Accuracy of OCR and AI
While our AI-powered scanning strives for high accuracy, it may produce errors. You are solely responsible for reviewing and verifying all digitized logbook entries before relying on them for any official purpose.
No Professional Advice
The Service does not constitute professional aviation, legal, or regulatory advice. Always consult qualified professionals for matters relating to aviation compliance and licensing.
Liability
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PILOTSLOGAI LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Termination
Ending the agreement
You may terminate your account at any time by contacting us at hello@pilotslogai.com. We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion, with reasonable notice where possible.
Upon termination, your right to use the Service ceases immediately. You may request an export of your User Content prior to termination. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and liability limitations) will remain in effect.
Governing Law
Jurisdiction and disputes
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Updates
Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page and, for material changes, we will provide notice through the Service or via email. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
Contact
Questions about these Terms?
If you have any questions or concerns about these Terms, please contact us: